Have a question?

Have a question?

Your answers are here! If not, feel free to contact our support.

How do I make a purchase?

The purchase process, payment and delivery happen through getDPD and PayPal. You can find more details at: https://getdpd.com/support/ and https://www.paypal.com/selfhelp/home

After the purchase process, you’ll receive a custom download link sent to the email address you provided on the purchase form.

What do I get when I make a purchase?

When you purchase any of our products, you'll get a downloadable file that includes all the product files, ready for immediate use or editing.
Refer to the product descriptions for a list of included files and formats.

Can I get an invoice for my purchase?

Of course. When you purchase any of our products, you will receive an invoice generated by getDPD sent to your e-mail.
You’ll be able to view, save or print it.

Is it possible to get a refund?

Unfortunately, we do not have a refund policy, as our products are digital and there is no way to return them.
However, in certain cases we might be able to work something out.

Please contact support if you have any questions, and we will try to help out in any way we can.

I purchased a license but lost the product files. What should I do?

Email support and we’ll gladly resend you the download link.

Be sure to specify which product you purchased and the email address you used for the purchase (especially if you’re writing from a different email address) to make the process quicker.

Free products on the website

Free products can be used for personal projects, as long as you give us credit for our work.

Please read the License section for more details about the use of free products.
If you wish to use our free products for commercial purposes, please contact us to support and we will consider our request.

What’s a royalty-free license?

Our products are offered with a royalty-free license that entitles you to use our products for a variety of purposes with certain restrictions.
For more information, please read our licensing agreement.

What are vector graphics?

Vector graphics are widely used, and there are a number of reasons for this: they can change size without a loss in quality, they’re lightweight files, they can be easily edited, etc.

More information about vector graphics can be found here: https://en.wikipedia.org/wiki/Vector_graphics

Should I give attribution when using your products?

For paid products, attribution is not required, but we would be thrilled if you gave it.
For free products, attribution is required.

Will there be any product updates and how will I find out about them?

As soon as we release a product update, they will be sent to the email address you used for your purchase.

Can I include Bloomicon products for resale on digital markets?

Unfortunately, no. You may not use our products for designs that are intended to be resold anywhere under another name.
We might make exceptions in certain cases, so please contact us and we will review your request.

Can I adjust the color or size of the icons?

Absolutely.
You can edit any element of the icons, but you will need a vector graphics editor, preferably Adobe Illustrator.

I need a couple of different/unique icons. Can you make them to order?

Unfortunately, we do not currently accept individual orders.
But we would love to hear any suggestions of new or missing topics that you would like to see, and we will try to add them in a future update.

@ Zoe Tame

“Cant wait for an excuse to buy this!”

Support

Hey there!
Feel free to ask any questions about our products, we are glad to help you.

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